With our 30 years of experience in the restoration service industry, 911 Restoration of East Mountain has taken care of many satisfied customers who have been kind enough to share their experiences with you.
Our customers vary and include all kinds of personal, business and government entities:
- Celebrities and VIPs
- Property owners, managers and tenants
- Management companies and large complex building owners
- Big corporations, insurance companies and banks
- Julie Powell
18th of December 2018
I can’t say enough about Doug, his son, and his son in law that helped us when our water heater leaked, causing three soggy walls and mold, TWO days before Thanksgiving. They came out promptly on the Friday after Thanksgiving to get the job started, which was much appreciated, especially given there was mold involved. Doug, the owner was great at communicating what was next in the process (because it was a process). He was patient with us while we had a water softener installed to prevent the leak in the future. All three men were very professional and pleasant. The walls now look good as new...like nothing ever happened. Doug and crew also did some re-grouting and chaulking for us during this time, and they did a great job. I will use them again and again in the future and I hope you do too!
- Melissa Teahan
2nd of November 2018
They were wonderful. Very professional and friendly. Made sure our life went back to normal as quickly as possible. I hope we never deal with mold again, but if we do I know who to call.
- BW FRONT DESK
26th of April 2018
Every single one of the guys that we have come into contact with have been very great, pleasant and professional. They all jumped into action easter weekend, it was the middle of the night and a sprinkler went off and flooded two rooms on the top floor and the ground floor! They were all here immediately in the middle of night, they began promptly working on getting all water out of those rooms and saving everything we could! Not only did they do their job great but they went above and beyond! We all here recommend using them for not just restoration but for carpet cleaning and everything in between.